David ScarboroughBSc (Hons), PgDip, MIHM, Practice Business Manager
David is a retired Royal Naval Officer who joined the Ramillies Surgery in 2013 and fulfils the role of Practice Business Manager for the Trafalgar Medical Group Practice. He is responsible for managing all the business aspects of the Practice. David works closely with all the Partners in the Practice supporting them to develop the services the Practice provides. He also liaises, on behalf of the Practice, with other agencies such as the CCG and NHS England.
Alex Speight Operations Manager
Alex joined Trafalgar Medical Group Practice in March 2016 as the Operations Manager. Formerly a member of the Royal Naval Medical Service for many years, he left and was the Practice Manager of a successful practice in Tower Hamlets. Alex works on the day to day running of the practice to ensure it runs smoothly in support of the Partners and the Management Team. He is also responsible for our CQC compliance and policies and protocols.
Mrs Sally AtkinsNursing Admin Manager
Joined the Practice in 2004 as a receptionist. Undertook managerial training to become the Surgery Manager in 2010.
As well as the day to day managerial tasks, she organises and runs the Patient participation group for the Practice. She is also invoved with recruitment alongside the practice manager for the Eastney site.
Anna CliffordResearch Manager
Cheryl McleanReception Manager
Yvonne GravelyHR and Complaints Manager
Yvonne Gravely joined Trafalgar Medical Group Practice in April 2020 as HR and Complaints Manager after working for many years in the NHS and Police services, and also charitable and private sectors. Yvonne’s role is to manage patient complaints and to give HR advice to the management team.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.